Sessions
- My first 30-min time slotThis is my first time slot created with Workee. Now my clients can book me for 30min call with my personal Workee website!30 min
About Me
Contacts
- Email
llena.melody17@gmail.com
- Linkedin
https://www.linkedin.com/in/melodyllena/
Skills
Administrative
I can be of help in businesses and professionals manage their administrative tasks effectively, freeing up their time to focus on strategic and revenue-generating activities.
Sales Coordination
As a sales coordinator, I create quotations and I serve as a point of contact between the sales team and clients, responding to inquiries, providing information, and facilitating smooth communication.
Customer Support
As a customer support in freelance, I offer businesses and organizations top-notch customer service solutions. With a deep commitment to client satisfaction, I provide timely, friendly, and effective support to ensure a positive customer experience.
Organizational skills
With my organizational abilities, you can trust that your projects are in capable hands, leading to long-term partnerships and continued success.
Basic Accounting
I offer businesses and professionals essential financial support to maintain accurate records, track expenses, and ensure financial stability. My commitment to detail and proficiency in accounting can help my clients maintain a clear financial picture. I used QuickBooks as a tool for accounting.
Detail oriented
I bring precision and thoroughness to every task I undertake. My commitment to paying close attention to the specifics ensures that your projects are executed accurately, efficiently, and with the highest level of quality. I focus on the details so that you can confidently delegate tasks and trust that they will be handled meticulously.
Resourceful
My ability to find innovative solutions and efficiently tackle a wide range of tasks makes me an indispensable asset to businesses and professionals seeking versatile support.
Google Suite
Stay organized, collaborate efficiently and manage various tasks and projects using Google Suite.
Experience
Admin Head
Blaise-Scientific Trading
Manage the daily operation and communicate to the Principal Supplier based in United Kingdom via email.
Jan 2020 - May 2023Sales Coordinator
Blaise-Scientific Trading
Prepare Sales Quotation, Follow up and coordinate sales leads, After-sales customer service support, etc.
Jun 2017 - Jan 2020Customer Support Associate Tier 2
Convergys Philippines Corporation
Take ownership of customer’s needs and issue by providing resolution in cable, internet and billing using different tools while educating and walk-through the customer during the process. Guide customer for possible upgrade in the account. Create ticket for technician’s visit. Reach out to customer’s phone when disconnected in chat.
Dec 2015 - May 2017Administrative Assistant
Karamay Christian School, Inc.
Organize and maintain accurate filing for company's legal documents, employee’s 201 file and student’s record File all employee's benefits Assist in encoding monthly expenses for accounting report Assist in preparing Accounts Receivables and Payables Handle inquiries via text, landline, email and chat
Jun 2014 - Oct 2015Corporate Secretary
Karamay ng Kabataan Center Inc.
Prepare reports for monthly meeting of Board of Trustees. Receive Monetary Contributions and Prepare Financial Statement. Organize and maintain accurate filing for legal documents and list of all beneficiaries of the foundation Serve as Volunteer Teacher to less fortunate children. Serve as Chapter Coordinator. Handle inquiries via text, landline, email and chat.
Jan 2012 - Oct 2015Office Staff
Elyseum Christian School, Inc
Handle inquiries via text, landline and chat File daily expenses through vouchers and Columnar Book for Accounting Served as Liaison officers and file mandatory government benefits of all Employees Assist students as necessary while waiting for their parents after class Other tasks as per Principal's request
May 2010 - Jun 2012